User Experience

What does this chart tell us? What are the definitions of fields available in this table? How do I filter the dashboard to help refine the analysis exactly how I need it? And, can you tell me again how I can link from this dashboard to that one to continue my study of a particular member’s healthcare activities? Do these questions sound familiar? We thought they might. So we wrote up some user guides to step through the various features and functionality available in our reporting dashboards.

Contents

• Utilization Profile I

• Utilization Profile II

• Utilization Map

• Member Utilization

• Predicted Risk Profile

• Member Predicted Risk

• Member Profile

• Member Medication History

• Member Address History

• Performance Measurement

What’s Next?

Well, well, well. Looks like we have a seasoned MAP user on our hands. So what’s next? We’re always adapting and advancing our service as workflows and needs change across the care continuum. So it’s important to stay informed of new releases and system notices:

• Communications