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Member Utilization

This reporting dashboard presents member-level Inpatient and Emergency Department encounter information for all eligible MaineCare members who have had an encounter within the last 365 days. The information provided in the reporting can be filtered by a number of criteria based on user selection.

Before Getting Started

Before diving in, use of this reporting dashboard requires clear understanding of a few foundational components that we leverage in our analytics and reporting. If you haven’t already, be sure to read through some precursory definitions and methodologies. Those areas that we think may be helpful to review specific to the understanding of this reporting dashboard include:

Data Sources & Refresh Frequency

HealthInfoNet’s reporting dashboards combine a number of data files sourced from HealthInfoNet’s Health Information Exchange (HIE) data warehouse and MaineCare’s eligibility and claims information. For each dashboard available, users should understand the primary data source(s) and refresh frequency to instill confidence in and inform use of the reporting within their workflows. Learn more…

Member Eligibility Inclusion Criteria

HealthInfoNet’s data use agreement with the Maine Department of Health and Human Services permits the Office of MaineCare Services to view information from the statewide HIE according to specific member eligibility inclusion criteria. To meet this criteria, HealthInfoNet receives a daily eligibility file from MaineCare that is used to refresh each reporting dashboard on a daily basis. Learn more…

Member & Organizational Attribution

Attribution is the process of assigning members to individual organizations as well as identifying the hierarchical arrangements among the distinct types of organizations available within reporting. What results is the ability for users to view their members' healthcare utilization, predicted risks, and quality outcomes aggregated in different ways to meet various use cases and programmatic needs. Learn more…

Tips & Tricks

The more you know how to work the nuts and bolts of each reporting dashboard’s built-in functionality, the better you’ll be able to effectively and efficiently use the dashboards to your advantage. That’s why we’ve created a list of best practices, lessons learned, and other tips and tricks to optimize your experience while working in the platform. Learn more…

Dashboard Definitions

Not sure what you’re looking at? No problem! We’ve done the homework for you by detailing the definitions, use cases, and any other relevant notes about all charts and tables available in this dashboard.

🔢 Member Utilization

Contains information on each Inpatient and Emergency Department encounters had by eligible members.

Field

Definition

Admission Date

This field identifies the date and time of the encounter admission, formatted as 'MM/DD/YYYY HH:MM:SS'.

Discharge Date

This field identifies the date and time of the encounter discharge, formatted as 'MM/DD/YYYY HH:MM:SS'.

Encounter Type

This field contains the setting of the encounter.

Valid values are:

  • Emergency

  • Inpatient

Encounter Status

This field contains the status of the encounter.

Valid values are:

  • Currently Hospitalized - Value-add field built by HealthInfoNet to identify encounter records that do not have a discharge date or discharge disposition code and are within 30 days of the admission date. If the encounter records are later updated with a discharge disposition code, the reporting will update with the latest source value; if the encounter records are not updated with a discharge disposition code within 30 days of the admission date, the records will be assumed as discharged.

  • Assumed Discharged - Value-add field built by HealthInfoNet to identify encounter records that are 30 days past the admission date and do not have a discharge date or discharge disposition code. If encounter records are later updated with a discharge disposition code, the reporting will update with the latest source value.

  • Home - Provided as discharge disposition code

  • Facility - Provided as discharge disposition code

  • Inpatient Admission - Provided as discharge disposition code

  • Swing Bed - Provided as discharge disposition code

  • Expired - Provided as discharge disposition code

  • Law Enforcement - Provided as discharge disposition code

Readmission/Return Risk

This field contains a risk class identifying the member’s chance for being readmitted to the Inpatient setting or returning to the Emergency Department setting in the next 30 days based on the last 30 days' worth of encounter information.

Valid values are:

  • Low

  • Moderate

  • High

  • Very High

For more information on HealthInfoNet’s readmission/return predicted risk models, see the section on Predictive Risk Modeling.

Medicaid ID

This field contains an ID that identifies a unique Medicaid member. Note: This is the ID referred more commonly by MaineCare as the 'A' number or the Member Secondary ID.

Member Name

This field contains the first and last names of the member.

Rendering Facility Name

This fields contains the name of the facility where the member's encounter occurred.

PCP Name

This field contains the name of the member's attributed Primary Care Provider (PCP).

Chief Complaint

This field contains the member's chief complaint reported on the encounter.

Diagnosis Type

This field contains indication of whether the primary diagnosis code reported on the member’s encounter is classified as Emergent or Non-Emergent.

Valid values are:

  • Emergent

  • Non-Emergent

Note: This field uses an ICD-10 value set identified by MaineCare under “Section 45 Non-Emergent Use of Emergency Department: ICD-10 Codes,” effective October 1, 2015, as "Non-Emergent" diagnosis codes.

Primary Diagnosis Code

This field contains the member's primary ICD-10 diagnosis code reported on the encounter. 

Primary Diagnosis Description

This field contains the member's primary ICD-10 diagnosis code description reported on the encounter. 

Secondary Diagnosis Code

This field contains the member's secondary ICD-10 diagnosis code reported on the encounter. 

Secondary Diagnosis Description

This field contains the member's secondary ICD-10 diagnosis code description reported on the encounter. 

Dashboard Filters

Want to tailor the dashboards to look at only a certain member population or with certain conditions applied to encounter criteria? Easy. We’ve got plenty of embedded and stock filters for you to use to meet various cross-cutting use cases and needs.

🔍 Stock Filters

Stock filters are the drop-downs, sliders, and free-text fields located at the top of each reporting dashboard that allow users to slice and dice the data contents in diverse ways.

Filter

Definition

Notes

Attribution Type

View our section onAttribution Selection from more information.

For more information on HealthInfoNet’s attribution methodologies, see the section on Member & Organizational Attribution.

Attribution Level

View our section onAttribution Selection from more information.

Attribution Entity

View our section onAttribution Selection from more information.

Admission Date Period

The defined range of admission dates corresponding to a member’s encounters.

Options for this filter allow users to configure the report based on either a rolling-period basis (e.g., last 90 days) or on a calendar-period basis (e.g., last full quarter).

Encounter Type

The type of encounter setting (i.e., Inpatient or Emergency Department).

Encounter Status

The indication of whether a member’s encounter is considered currently hospitalized or whether it has been discharged and, if so, to which setting.

For more information on HealthInfoNet’s encounter status methodology, see the section on Encounter Status.

Rendering Facility Name

The facility where the encounter was rendered by the member.

Medicaid ID

The ID that identifies a unique Medicaid member. Note: This is the ID referred more commonly by MaineCare as the 'A' number or the Member Secondary ID.

Readmission/Return Risk

The risk class identifying a member’s chance for being readmitted to the Inpatient setting or returning to the Emergency Department setting in the next 30 days based on the last 30 days' worth of encounter information.

For more information on HealthInfoNet’s condition-based predicted risk models, see the section on Predictive Risk Modeling.

Diagnosis Type

The indication of whether the primary diagnosis code reported on a member’s encounter is classified as Emergent or Non-Emergent.

This filter uses an ICD-10 value set identified by MaineCare under “Section 45 Non-Emergent Use of Emergency Department: ICD-10 Codes,” effective October 1, 2015, as "Non-Emergent" diagnosis codes.

Chief Complaint

This identification of the chief complaint reported on a member’s encounter.

Chronic Condition

The identification of encounters only for members with a present chronic condition.

Chronic conditions are identified by whether a member has a score of ‘100’ for any of the available condition predicted risk models.

For more information on HealthInfoNet’s condition-based predicted risk models, see the section on Predictive Risk Modeling.

🔍 Default Stock Filters

For each stock filter available, there must be a default value assigned in order to populate the reporting dashboards for users to work from. Those default values are defined below per stock filter.

Filter

Default Value

Interpretation

Attribution Type

View our section onAttribution Selection from more information.

Retrieves encounter data per members' attribution to organization(s) based on their encounter histories.

Attribution Level

View our section onAttribution Selection from more information.

Retrieves encounter data on all levels of organizations that are affiliated with members' attributed organization(s) based on their encounter histories.

Attribution Entity

View our section onAttribution Selection from more information.

Retrieves encounter data on all organizations that are affiliated with members' attributed organization(s) based on their encounter histories.

Admission Date Period

Last 30 Days

Retrieves encounter data based on admission dates from the last 30 days (from today).

Encounter Type

Inpatient

Retrieves both Inpatient and Emergency Department encounter data.

Encounter Status

All

Retrieves encounter data for all encounter statuses (i.e., currently hospitalized and discharged).

Rendering Facility Name

All

Retrieves encounter data for all rendering facilities.

Medicaid ID

All

Retrieves encounter data for all eligible members.

Readmission/Return Risk

All

Diagnosis Type

All

Retrieves encounter data for all types of primary diagnosis codes (i.e., emergent and non-emergent).

Chief Complaint

All

Retrieves encounter data for all chief complaints.

Chronic Condition

All

Retrieves encounter data for all members regardless of whether they have a chronic condition.

Dashboard Linkage

Did you find an interesting trend or result that you want to explore more? Our reporting dashboards have been carefully linked together to allow for deeper dives and tangential investigation into available data. Continue reading to learn which of our other dashboards this report links to for continued study.

🔢 Table Linkage

By selecting a particular member within the table, a tooltip will appear with a variety of information, including the ability to allow users to view additional information about the member, including their:

  1. Demographic/Eligibility Information (see Member Profile)

  2. Prescribed Medications Information (see Member Medication History)

  3. Address History Information (see Member Address History)

  4. Predicted Risk Information (see Member Predicted Risk)

  5. DRG History Information (see Member DRG History)

Use Case: As a user, I just found that one of my members has had several recent Emergency Department encounters for fall-related injuries and incidents. I want to find out whether the member has any medications with adverse effects or dosing level issues. To do so, I would select the member’s record in the table and the “View corresponding prescribed medications” hyperlink from the tooltip. Doing so will automatically redirect my reporting to the Member Medication History dashboard, filtered to just the selected member’s medications.

Want to keep learning about our reporting dashboards? Great! There’s more utilization-related information for you to explore. Try checking out one of these dashboards to continue your study:

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