Service Status
Current Overall Service Status
The service is operating as expected on all dashboards.
See below for current statuses by reporting dashboard and ancillary service.
For questions or to report an issue, email us at customercare@hinfonet.org.
HARP: Current Status by Dashboard
No Issues 🛠️ Notice 
Maintenance/Outage
Dashboard | Status | Notes |
|---|---|---|
Insights |
| |
Patient Profile |
| |
Patient Detail |
| |
Risk Profile |
| |
Risk Detail |
| |
Risk Features |
| |
Encounter Profile |
| |
Encounter Detail |
| |
Performance Measurement |
| |
NDPP Measurement |
| |
Address History |
| |
MaineCare Medications |
|
HARP Limited: Current Status by Dashboard
No Issues 🛠️ Notice Maintenance/Outage
Dashboard | Status | Notes |
|---|---|---|
Insights |
| |
Encounter Detail |
| |
Address History |
| |
MaineCare Medications |
|
HARP Utility: Current Status by Utility
No Issues 🛠️ Notice Maintenance/Outage
Dashboard | Status | Notes |
|---|---|---|
Authorized Organizations |
| |
Authorized Users |
| |
Attribution File Submissions |
| |
Attribution File Inclusions |
| |
Attribution by Patient (H) |
| |
Attribution by Patient (V) |
| |
Attribution by Entity |
|
Ancillary Services: Current Status by Service
No Issues 🛠️ Notice Maintenance/Outage
Ancillary Service | Status | Notes |
|---|---|---|
Login/SSO |
| |
Patient Attribution |
| |
Secure File Transfer Protocol |
| |
User Management |
|
Recent Notice History
Date Reported | Date Resolved | Notice Summary | Notice Brief Link |
|---|---|---|---|
1/12/2024 | 1/30/2024 | Two separate issues with the Readmission/Return logic were producing inconsistent and inaccurate results. | |
4/30/2024 | 4/30/2024 | The Utilization Profile, Patient Utilization, and Utilization Map reporting dashboards were not fully updated with the routine overnight refresh. This has since been resolved and all data is updated through 4/30/2024 12:10 am. | N/A |
6/4/2024 | 6/4/2024 | The Utilization Profile, Patient Utilization, and Utilization Map reporting dashboards were not fully updated with the routine overnight refresh. This has since been resolved and all data is updated through 6/4/2024 12:08 AM. | N/A |
9/6/2024 | 9/6/2024 | The HARP reporting dashboards were not fully updated with the routine overnight refresh. This has since been resolved and all data is updated through 9/6/2024 01:26 AM. | N/A |
For a full history of notices by Date Reported, view the subpages associated with this section.