Walk-In Care
Overview
The benefits to patients seeking treatment at walk-in clinics are well known: convenience, affordability, and comprehensive treatment. Which means attending urgent care providers are faced with pressure to treat those patients quickly, efficiently, and effectively. And that’s a difficult task for providers who have likely never met or treated these patients before. That’s where our services can help. HealthInfoNet empowers urgent care providers with the necessary tools and data points to help make informed decisions about their patients’ care.
Top Use Cases & Interventions
Inform Acute Care Illness & Injury Assessments
Retrieve critical health information on patients’ activities throughout the state regardless of treating providers’ organizational affiliations
Review patients’ previous PCP notes, ED visits and hospitalizations, active problems and chronic conditions, allergies and medications, screenings and vaccinations, imaging and laboratory results, and other helpful data points to conduct informed medical assessments
Enhance patients’ confidence and satisfaction by providing urgent care providers with information that is typically available only to providers with ongoing relationships with patients
Promote Improved Communication & Coordination
Enhance and expand communication methods and data accessibility across various types of providers and systems of care
Facilitate patients’ transitions to primary care, behavioral health, or emergency department settings depending on the severity of their ailment(s) or if follow-up care is needed
Help urgent care providers educate patients on the appropriate use of walk-in care settings versus behavioral health/primary care/emergency care settings based on reviews of personal health record information
Incorporate Walk-In Care Treatment Plans Within Longitudinal Records
Incorporate diagnostic services (e.g., STD tests, pregnancy tests, drug tests and screenings, flu and rapid tests, PT / INR tests)
Incorporate preventive health services (e.g., vaccinations, school and sports physicals, well child exams, Workers Compensation exams)
Gives patients’ care teams complete views into their patients’ health, wellness, and wellbeing to better monitor progress, identify care plans, and make informed recommendations
Participant Testimonial
“Given our location’s proximity to Lewiston, Bridgton, and Rumford, we typically use HealthInfoNet as our access point for information through the CMHC system. This can be very helpful given that patients do migrate between hospitals and hospital systems for a variety of reasons.”
– Jim Gallea, MD, Emergency Services Medical Director, Stephens Memorial Hospital
Additional Case Study Resources
Type | Title | Last Updated | Link |
|---|---|---|---|
How HealthInfoNet Can Help Walk-In Care Organizations In Their Clinical Workflows | 12/2021 | ||
Course | Using HealthInfoNet to Support Walk-In Care Use Cases & Interventions | 12/2021 | |
PPT | Using HealthInfoNet to Support Walk-In Care Use Cases & Interventions | 12/2021 |