Skip to main content
Skip table of contents

Walk-In Care


The benefits to patients seeking treatment at walk-in clinics are well known: convenience, affordability, and comprehensive treatment. Which means attending urgent care providers are faced with pressure to treat those patients quickly, efficiently, and effectively. And that’s a difficult task for providers who have likely never met or treated these patients before. That’s where our services can help. HealthInfoNet empowers urgent care providers with the necessary tools and data points to help make informed decisions about their patients’ care.

Top Use Cases & Interventions

Inform Acute Care Illness & Injury Assessments

  • Retrieve critical health information on patients’ activities throughout the state regardless of treating providers’ organizational affiliations

  • Review patients’ previous PCP notes, ED visits and hospitalizations, active problems and chronic conditions, allergies and medications, screenings and vaccinations, imaging and laboratory results, and other helpful data points to conduct informed medical assessments

  • Enhance patients’ confidence and satisfaction by providing urgent care providers with information that is typically available only to providers with ongoing relationships with patients

Promote Improved Communication & Coordination

  • Enhance and expand communication methods and data accessibility across various types of providers and systems of care

  • Facilitate patients’ transitions to primary care, behavioral health, or emergency department settings depending on the severity of their ailment(s) or if follow-up care is needed

  • Help urgent care providers educate patients on the appropriate use of walk-in care settings versus behavioral health/primary care/emergency care settings based on reviews of personal health record information

Incorporate Walk-In Care Treatment Plans Within Longitudinal Records

  • Incorporate diagnostic services (e.g., STD tests, pregnancy tests, drug tests and screenings, flu and rapid tests, PT / INR tests)

  • Incorporate preventive health services (e.g., vaccinations, school and sports physicals, well child exams, Workers Compensation exams)

  • Gives patients’ care teams complete views into their patients’ health, wellness, and wellbeing to better monitor progress, identify care plans, and make informed recommendations

Participant Testimonial

“Given our location’s proximity to Lewiston, Bridgton, and Rumford, we typically use HealthInfoNet as our access point for information through the CMHC system. This can be very helpful given that patients do migrate between hospitals and hospital systems for a variety of reasons.”

– Jim Gallea, MD, Emergency Services Medical Director, Stephens Memorial Hospital

Additional Case Study Resources



Last Updated



How HealthInfoNet Can Help Walk-In Care Organizations In Their Clinical Workflows


Download Here


Using HealthInfoNet to Support Walk-In Care Use Cases & Interventions


Watch Here


Using HealthInfoNet to Support Walk-In Care Use Cases & Interventions


Download Here

Other Relevant Training/Education Resources

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.