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Specialty Care


Without readily available health information at the point of care, patients are more likely to experience dangerous drug interactions, unnecessary or duplicative tests, and post-procedure complications. These experiences are especially true for patients seeking specialty care, a group of individuals greater at risk for adverse outcomes. HealthInfoNet provides effective solutions that enable coordinated specialty care to ensure improved health access and outcomes.

Top Use Cases & Interventions

Evaluate Referrals & Treatment Plans

  • Assess care summaries received from primary care providers to inform and evaluate prior authorization requests

  • Review previous primary care office notes, active problems and chronic conditions, laboratory results, radiology reports, and hospital and procedure notes to inform consultation visits

  • Enhance patient confidence and satisfaction by engendering greater collaboration with referring providers

Conduct Medication Reconciliation

  • Confirm correct medication lists during transitions of care by reviewing filled/dispensed medications (over last 120 days)

  • Prevent duplication of medications after discharge to avoid overprescribing, eliminating redundancies and extra costs

  • Monitor medications to prevent misuse and risk of harm Identify potentially adverse drug combinations/interactions and/or dosing levels

Increase Coordinated Care Efforts

  • Establish clear communication with primary care providers and other treating providers from unaffiliated locations through real-time updates to shared care plans

  • Ensure timely communication of events across all treating providers via electronic notification alerts to ensure rapid follow-on action and informed decision-making

  • Facilitate future referrals and monitor at-risk patients’ progressions between professional settings to guarantee follow through on recommended actions

Improve Post-Procedure Planning

  • Assemble comprehensive discharge care plans including review of medications, identification of necessary follow-up services and office visits, description of relevant equipment needs, and recommendation of home care services, as needed

  • Assure seamless transitions of care to various care settings according to each patient’s specific health needs and risks by facilitating accurate interpretation of discharge instructions

  • Support and ensure successful care coordination during transitions through improved communication and care planning

Support Performance Measurement

  • Support various performance reporting initiatives by providing access to a centralized and comprehensive clinical data repository to fill in data gaps and longitudinal information

  • Produce a variety of quality, utilization, and predictive risk measures to help providers identify weaknesses, prioritize opportunities and identify improvement areas

  • Track health outcomes and equity based on both clinical and community activities and determinants of health and wellbeing

  • Provide quality measurement support for Hospital Readmission Reduction Program (HRRP), CMS Core Measure Set, and National Quality Forum (NQF) reporting efforts

Participant Testimonial

“We use HealthInfoNet to obtain the necessary data — medications, allergies, ED and outpatient notes, and radiology reports — to help our providers determine the right plan of care for our patients.”

– Jessica Kilton, NCMA, St. Mary’s Regional Medical Center

Additional Case Study Resources



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How HealthInfoNet Can Help Specialty Care Organizations In Their Clinical Workflows


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Using HealthInfoNet to Support Specialty Care Use Cases & Interventions


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Using HealthInfoNet to Support Specialty Care Use Cases & Interventions


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Other Relevant Training/Education Resources

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